• We understand that time is money for a busy executive like you.  We can provide you with a personal secretary service, ready to facilitate almost every matter for you around the clock 7 days a week. Your personal secretary service is there for you wherever you are.

Some of our Global Concierge Services include:

• Booking a table at famous restaurants, hotel reservations both in Thailand and abroad.
• Booking tickets at cinemas, concerts, sports events, plays and entertainment shows anywhere in the world.
• Giving recommendations and making reservations at any world class golf courses.
• Ordering and delivering flowers, gifts, books and other items to any location you may request..
• Searching for details of merchandises, services, tourist places, restaurants, weather forecasts etc. in any country.
• Other services as requested by our valued Cardholders.

To use our Global Concierge Service:
Simply call toll free at tel. 001-800-441-3327 (in Thai) or 001-800-441-1248 (in English) from Thailand stating your Krungsri GE Visa Platinum Card number. For toll free numbers around the world, please refer to www.visaplatinum.com/ap/concierge.shtml or simply send an online request. Some fees may apply

A team of technicians from AXA Assistance Service is on hand around the clock to provide car repair and roadside assistance services in any emergency, i.e. car problems, accidents, car breakdown while driving, car keys forgotten in the car etc.  Feel assured when you drive with this reliable service.
In case your car cannot be repaired at the spot, AXA assistance will offer a towing service to the nearest garage or your preferred garage. You will receive one complimentary roadside assistance or towing service in a year. To reach our Platinum Roadside Assistance & Towing service hotline:
Simply dial Tel. 0-2206-5411, a 24-hour assistance service.

Conditions:

• The Company reserves the right to offer this service only to Krungsri GE Visa Platinum Cardholders whose membership is valid.
• The Platinum Roadside Assistance & Towing service is not available on islands except for Phuket.
• The Company reserves the right to be responsible for the cost amounting not over 1,500 Baht or for the first 15 km (whichever is less) and not over one service per year. The Cardholders will be responsible for any additional costs not being covered by the Company.

You may check the status of your Card account, i.e. payment amount, remaining credit, temporary increase of credit limit, accumulating reward points, etc., around the clock via our 2 exclusive channels:

Platinum Hotline - Simply dial 0-2646-3555, you may choose to be connected to our automatic telephone system or speak directly to our staff.

Krungsri GE Sm@rt Click – It is easy and convenient to check your Card account information online: just click www.KrungsriGEcard.com and register for the service.  You will obtain a personal password for access to the site within 24 hours after registration.